This Policy describes the personal information (or personal data) we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us.

This Privacy Policy applies to the information that we obtain from you through:

(a) your use of the FoRE/HOPE website;

(b) any direct contact you make with our team via email, contact forms, newsletter subscriptions, surveys, or when you complete any on-line feedback forms;

(c) when you interact with us via our social media accounts or

This Privacy Policy also applies to instances where we may receive your personal data from third party service providers.

This Privacy Policy explains:

Who we are

We are FoRE/HOPE, a Finland based reseach group funded by the Kone Foundation. Our offices are located at FoRE/HOPE c/o TAPRI, Kalevantie 5, 33100 Tampere, Finland.

We are the data controller, or agency, in relation to the activities described in this privacy policy, unless stated otherwise.

If you have any questions about this privacy policy or you would like to access earlier versions of this Privacy Policy, please contact our privacy team at [email protected].

What personal data we collect, when we receive it and how we use it

We will never sell your personal data to anyone.

In order for us to provide you the best possible experience on our websites and deliver our services to you, we collect and process certain personal data as follows:

(a) When you contact us via our websites or directly via email — for example, when you ask for support, questions, comments, feedback or when you complete a survey or report a problem, we will collect your name, email address, your job title if provided, the content of the message, etc. We use this data to answer the queries we receive. If you do not provide your personal data, we will not be able to respond to you.

(b) When you sign up to receive content – for example, when you sign up to receive our newsletter, we use your email address to deliver the resources you requested. You can always withdraw your consent to receive our content by clicking ‘unsubscribe’ in the relevant emails or contacting [email protected].

 (c) When you interact with us via social media, e.g., Meta (Facebook), LinkedIn or Bluesky, or any other similar third party page, your personal data is processed by the social media platform providers under their privacy policies and processes. We process your personal data collected from social media, such as full name, business email address, job title, company, telephone number, any other personal data you provide us with to respond to your requests. If we cannot use your personal data, we would not be able to respond to your requests.

(d) Usage data – when you visit our site, we will store: the website which you visited us from, the parts of our site you visit, the date and duration of your visit, your IP address which we store in full form in the server logs for 30 days for security reasons and which we anonymise on receipt for use in website analytics, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data using our own analytics tool, Matomo Analytics, and we process the information for statistical purposes, to improve our site and to recognise and stop any misuse.

You can opt out of being tracked by our Matomo Analytics instance below.

(e) Cookies– we use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.

Opt-out of website tracking

Please be aware that some browsers can delete the opt-out cookie if you have not visited our website in anywhere between 7 days (Safari), 45 days (Firefox) or 400 days (Chrome) as of the date of this policy. These timeframes may be subject to change. If you are not a regular visitor to our websites and wish to opt-out of analytics use, please check the setting when you visit, to make sure the opt-out is still recognised by your browser.

We process your Personal Data on the following legal bases:

Consent – We may process your Personal Data for one or more specific purposes if you give us your consent, for example we ask for your consent to receive marketing materials, surveys or general information about our products. Whenever we process your Personal Data on the basis of your consent, we will ask you for it and inform you about your right to withdraw it.

Legal obligation – We may process your Personal Data when it is necessary for compliance with a legal obligation to which we are subject, for example, to comply with any applicable tax laws.

Your Rights

Data subject rights vary depending on the applicable privacy laws. We are based in New Finland and governed by the Finnish Privacy Laws and EU GDPR.

You have the right of access to your Personal Data and to information regarding the processing of Personal Data by InnoCraft, the right to rectification/correction, erasure, restriction of processing and the right to object to the processing of your Personal Data. You also have the right to receive your Personal Data in a structured, common and machine-readable format and to transmit it or have it transmitted to another controller. If you have given us your consent for processing your Personal Data, you also have the right to withdraw your consent at any time with effect for the future.

To the extent any U.S. state privacy act applies to our processing of your personal information, your rights may include a right to access, correct, delete, opt-out of certain processing, right to portability, right to opt-in for sensitive data processing, right against automated decision making or other rights provided for under applicable laws.

We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users.

To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact our privacy team: [email protected]

In addition, you have the right to lodge a complaint with a data protection authority or a supervisory authority responsible for protecting your privacy rights, e.g.:

  • EU: select the appropriate authority from the list provided by European Data Protection Board https://edpb.europa.eu/about-edpb/board/members_en

Who We Share Your Personal Data With

We do not share your data.

 

Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of, but are not limited to:

  • Vulnerability Detection
  • HTTP Strict Transport Security and related security headers
  • TLS / SSL
  • Recommended site hardening features

Privacy Policy changes

We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the website or by sending you an email. Once posted on this website, the amended Privacy Policy will be effective as of the Effective Date stated above.

Contact us

If you have any questions or concerns regarding this Privacy Policy or how your personal data is processed, please contact us by emailing [email protected]

We aim to respond to your inquiries as soon as reasonably possible. If you want to give us feedback on how we handled your request, please let us know. We are always trying to improve.

 

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

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